Government advances integrated ICT systems strategy

Staff Reporter

Government is advancing the implementation of the Integrated Information and Communication Technology Systems Strategy within the Ministry of Home Affairs and Cultural Heritage to streamline processes and to enhance operational efficiency.

This strategy is designed to automate work processes, improve effectiveness, and foster the integration of Information Communication Technology (ICT) systems both within the Ministry and with external entities.

During a post-Cabinet media briefing yesterday, Minister of Information, Publicity, and Broadcasting Services, Jenfan Muswere, emphasised the strategy's alignment with the Second Republic's focus on facilitating ease of doing business.

"As the nation may recall, the Integrated Information and Communication Technology Systems Strategy in the Ministry of Home Affairs and Cultural Heritage aims at automating work processes to enhance efficiency and effectiveness and to integrate Information Communication Technology (ICT) systems within the Ministry as well as with outsiders. The implementation of the project should facilitate ease of doing business, which is the Second Republic’s mantra. The Ministry is moving forward in implementing the Strategy in order to modernise and automate systems and contribute to the early attainment of Vision 2030 in 2028, as pronounced by His Excellency, the President,” said Muswere.

Elaborating on the strategy, Minister Muswere outlined its core pillars, which include the Zimbabwe Population Registry System, the Online Border Management System, the Police Integrated Information Management System, the Traffic Management System, the Forensic Laboratory Management System, and the Electronic Document and Records Management System.

The Minister provided further details on the progress across various pillars of the strategy.

"While the Strategy is being implemented in phases, some progress has been recorded under the different pillars. Highlights include the following: the Zimbabwe Population Registry System has seen 73 Registry offices computerised, with the e-passport services being installed at 7 Provincial and 8 District Registry offices. E-passports are now being issued within 7 days; the Online Border Management System is at an advanced stage, with test runs for online Visa applications being conducted; and work is underway on the Forensic Laboratory Management System, with some forensic equipment having been received," added Minister Muswere.

This comprehensive approach not only aims at modernising the Ministry's operational framework but also significantly contributes towards the country’s Vision 2030, marking a critical step towards realising a more efficient and effective public service infrastructure.