Staff Reporter
In a strategic move to enhance the Public Service Medical Aid Society (PSMAS), the Government has appointed Dr. Simon Nyandundu, the Chief Director of Human Resources at the Ministry of Health and Child Care, as the new interim manager.
This key appointment arrives at a pivotal moment for PSMAS, which has recently struggled with declining service quality, eliciting concerns from its members.
Dr. Nyandundu steps into his new role amidst high expectations for a turnaround in the fortunes of PSMAS.
The society's members have expressed their optimism, viewing this leadership change as a promising development that could significantly improve service delivery.
Jane Moyo, a PSMAS member, shared her enthusiasm: "We are eager for this much-needed change. Dr. Nyandundu's leadership is anticipated to restore PSMAS to the high standards we have always expected."
The sentiment was echoed by John Makoni, another member, who said, "The Government's decision to appoint a new manager brings a ray of hope. We look forward to seeing resolutions to the long-standing issues that have affected our medical aid coverage."
A major concern for PSMAS members has been the organisation's financial stability, particularly regarding the accumulation of debts.
The general consensus among members is that decisive leadership is required to address these financial challenges and establish a more secure foundation for the future of PSMAS.
PSMAS workers also welcomed the appointment, hopeful that it will positively impact their working conditions and enhance the efficiency of the organisation.
"The Government's focus on rejuvenating PSMAS is commendable. This change benefits not just members but also us, the workers committed to delivering quality healthcare services," said a workers' representative.
The inadequacy of maternity coverage has been a particular area of concern for members, which members anticipate Dr. Nyandundu's leadership will address.
Mrs. Nyamakope, a PSMAS member, shared her experience, stating, "The maternity coverage was insufficient when I gave birth earlier this year, leaving me to personally cover many expenses. We are hopeful that under Dr. Nyandundu's management, there will be significant improvements in services, especially in maternity care."
Dr. Nyandundu's one-year term is seen as a critical opportunity to implement the necessary reforms and invigorate PSMAS, ensuring it operates effectively and independently to fulfil its mandate.
His appointment is a beacon of hope for the future of healthcare services for PSMAS members, who eagerly anticipate a new era of enhanced service and support.
